A RiseNow assessment is not a check-the-box exercise, a recycled maturity model, or a thinly veiled sales pitch for a technology solution. It’s a diagnostic engagement grounded in healthcare supply chain realities—designed to help provider organizations move from operational ambiguity to strategic clarity.
Our assessments surface the hidden issues standing in the way of progress. They challenge assumptions, uncover operational inefficiencies, and illuminate the often-overlooked dynamics between people, processes, and technology. But for supply chain leaders tasked with enabling both clinical performance and financial sustainability, that clarity is essential.
So what can healthcare organizations expect when engaging RiseNow for a supply chain assessment?
Operational Truth—Not Just Internal Narrative
Every health system operates with a prevailing narrative:
“We have an inventory visibility issue.”
“Our ERP isn’t being fully leveraged.”
“We need automation to scale.”
These statements may contain elements of truth—but they are often based on anecdotal evidence or unchallenged assumptions. Our process begins by triangulating three sources of insight: empirical data, stakeholder interviews, and direct on-site observation. This methodology provides a validated view of current-state performance and exposes misalignments between policy, practice and the desired future state.
In many cases, supply chain leaders may not have a clear understanding of what’s truly achievable—whether with their current resources and technology or with new capabilities. For example, one health system believed sustained, unadjusted fill rates over 99% were out of reach. But with the right operating model and support, they not only achieved those levels—they maintained them.
As we often remind our clients: “The standard isn’t what you set. The standard is what you accept.”
Technology as Enabler—Not a Strategy
Technology is often mischaracterized as either the root cause of issues—or the silver bullet that will solve them. But in many cases, performance breakdowns are driven by process inefficiencies, capability gaps, and cultural workarounds rather than system limitations. That’s why RiseNow assessments focus first on the operational foundation.
We evaluate whether the right business processes, organizational alignment, and data integrity are in place to enable performance, regardless of the technology stack. In some cases, the organization isn’t yet ready to adopt new technology. In others, we uncover opportunities to drive more value from existing platforms through improved configuration, training, leading practices, or governance.
A new system may be part of the future state—but only if the underlying conditions are in place to sustain it.
Gap-Focused Roadmaps—Tailored, Actionable, Prioritized
At the conclusion of each assessment, we deliver more than a list of observations. We provide a structured roadmap designed to help organizations move from current-state to future-state performance targets.
Each recommendation is:
- Contextualized to your organization’s structure and strategy
- Sequenced to deliver early wins and long-term value
- Grounded in operational feasibility—not just industry benchmarks
- Aligned to leading practices from across healthcare and adjacent industries
Whether your priorities include improving inventory accuracy, enabling demand-driven replenishment, enhancing supplier connectivity, or supporting clinical care with more responsive logistics—our roadmap defines what needs to change, in what order, and with what dependencies.
And because no two health systems are the same, every roadmap is customized—not copy-pasted.
A Constructive Challenge—Not a One-Way Presentation
Assessments often reveal insights that challenge entrenched beliefs or long-standing processes. We’ve seen reactions that range from validation (“This confirms everything I’ve been advocating”) to discomfort (“We didn’t realize the extent of the issue”).
Both are productive.
What matters most is that key stakeholders engage with the findings. Pushback is welcome. Disagreement opens the door to richer dialogue and stronger solutions. Our role is not to dictate, but to facilitate an honest and evidence-based path forward—grounded in our commitment to operational integrity and a supply chain that is resilient to support the high levels of service required in healthcare.
This is not about being right. It’s about getting it right.
Just as no responsible clinician would prescribe treatment without a complete diagnostic picture, we don’t offer recommendations until we’ve reviewed the data, listened to the team, and seen the operation first-hand.
This approach resonates with healthcare leaders because it mirrors the rigor, accountability, and outcome orientation that define clinical practice.
Conclusion: A Strategic Inflection Point
A RiseNow assessment is not a report. It’s a strategic inflection point.
For healthcare supply chain leaders under pressure to enable value-based care, reduce variability, lower costs and improve resilience, understanding the current state with precision—and charting a path forward with confidence—is no longer optional.
If you’re seeking a diagnostic partner who will challenge assumptions, uncover structural truths, and deliver a pragmatic roadmap to measurable outcomes—we’re ready to engage.
Explore More
Want to dive deeper into how a RiseNow assessment can drive real transformation? Watch our recent webinar, "Diagnosing and Resolving Healthcare Supply Chain Inefficiencies—What’s Really Holding You Back?," for real-world insights from our team.
And don’t miss the rest of our blog series:
- Is Your Supply Chain Trying to Tell You Something?
- Excuses, Excuses: Why Supply Chain Leaders Resist Assessments (And Why They Shouldn’t!)
Each post builds on the last—giving you the full picture of what it takes to assess, align, and accelerate your supply chain strategy.
